Refund policy
REFUND POLICY
Cancellation; Order
In order to cancel the order, please send the cancellation request in email. Order can be cancelled within 1 hours of the order placement. Cancelling order after 1 hours will result in cancellation fees of 3% of the paid amount, with the amount refunded to the original mode of payment. The amount will be processed in 14-18 working days. Store credit will be provided to the orders cancelled with no genuine reason. (i.e., change of mind, don’t require order anymore, changes in order)
Return
We do not exchange or return on purchase. In case you receive any article damage or missing piece, please contact us at service@aznonic.com within 2 days.
We advise you to check the size charts and the descriptions before placing an order (as orders cannot be exchanged or refunded).
Damages and issues
In case of any damaged or incorrect item, the concern must be raised within 2 days to our customer care team for further assistance or else the complain cannot be accepted.
Exceptions / non-returnable items
Items purchased on sale, customize stitched articles, , shipping charges and service charges (such as priority stitching charges) etc. are not eligible for refund, exchange or chargeback (if not our fault). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.
*Aznonic Store reserves the right to reject return request found misusing of our return policy or a product received with missing tags and other components.